We have a dispute with:
709 S Lane St,
Seattle, WA 98104
They supplied us with Medical Equipment that failed to meet UK safety standards.
We have an agreement with them that states if any purchase fails to meet safety standards, we should notify them within 28 days of delivery of the goods for a full refund or exchange. The agreement also states that the refund or exchange will be processed within 14 days of receipt of the returned goods
We received this goods at our warehouse on the 20th Jan 2012. The seller was notified on the 26th of Jan 2012, that the goods have failed to meet safety test. The goods were immediately returned back and delivery was confirmed by the seller on the 28th of Feb.2012.A refund of $700,000.00 was due on or before the 14th of March 2012, but till date we have not received any money for the returned goods.
I have contacted them numerous times and my last conversation from them, they offered to exchange the goods. An exchange is not acceptable as we no longer stock this company products for safety reasons.
We need your legal assistance in resolving this dispute.Please advise me of the best approach to deal with this matter, If filling for a law suit will be appropriate.
If you require any more details, please do not hesitate to contact me.
8 John Adam Street,London WC2N 6EZ
Tel:+44 203 514 3586 Ext.3309,
Fax:+44 844 774 7905
> On Sep 13, 2012, at 5:01 PM, "Philip John" <firstname.lastname@example.org> wrote:
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